Last updated: 07/11/25

At Hannah Warren School of Beauty, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as your name, email address, phone number, or postal address (e.g. when you make an enquiry, book a treatment, or apply for a course).

  • Payment information when you make a purchase or booking through our website.

  • Technical information including your IP address, browser type, and browsing behaviour, collected through cookies and analytics tools.

  • Communication preferences and feedback provided through forms or surveys.

2. How We Use Your Information

We use your information to:

  • Process course applications, bookings, and payments.

  • Respond to enquiries and provide customer support.

  • Send updates, promotions, or information you’ve opted to receive.

  • Improve our website, services, and user experience.

  • Meet legal or regulatory obligations.

We will only use your information where we have a lawful basis, such as your consent, a contractual necessity, or our legitimate interests in running the school.

3. How We Protect Your Information

We use appropriate security measures to keep your data safe, including encryption, secure servers, and restricted access. Your information is never shared with third parties unless necessary to provide our services (for example, payment processors) or where required by law.

4. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your data (“the right to be forgotten”).

  • Withdraw consent for marketing communications.

  • Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

To exercise any of these rights, please contact us using the details below.

5. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 enquiries@hannahwarrenschoolofbeauty.co.uk
📍 THE NATIONAL HERB CENTRE, WARMINGTON, BANBURY, OX17 1DF